Give support requests validator context
Help support respond with the right validator details without a manual lookup.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get Validator
Tool to retrieve information for a specific validator from beaconcha.in api.
Why this helps
Support agents lose time switching from a ticket or alert into Beaconchain to find the referenced validator.
- Shorten support research
- Improve response accuracy
- Keep validator context with the request
Setup
Build it in a few focused steps.
- 1Connect Beaconchain in Notis.
- 2Create the support request validator enrichment automation.
- 3Tell Notis to read the validator ID from the request and retrieve the corresponding Beaconchain record for the report.
- 4Choose a Notis webhook trigger and a report destination.
- 5Send one real support request as a test.
Questions about this workflow
Can the request include the customer's question?
Yes. Include it so Notis can frame the retrieved validator information appropriately.
Does this send a reply to the customer?
It creates a report; sending a customer reply requires a separate authorized step.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Fireflies to Beaconchain. A trigger fires from one place; an action lands in another.
Fireflies triggers
Beaconchain actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Node Health
Tool to get the health status of the node. use when you need to check if the node is ready, syncing, or in an error state.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Validator
Tool to retrieve information for a specific validator from beaconcha.in api.
Transcription Complete Trigger
Triggers when a transcription is complete. Polls Fireflies API for transcripts created or updated since the last poll time. Handles rate limiting gracefully.
Connect any two apps with Notis in the middle.
Fireflies and Beaconchain, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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