Give escalation responders instant Ascora context
Reduce the lookup step between an escalation and a useful response.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get Customers
Tool to retrieve a list of customers. use after authenticating with your api key.
Why this helps
Escalation responders lose time searching for account details under pressure.
- Speeds urgent response
- Verifies the account involved
- Reduces context switching
Setup
Build it in a few focused steps.
- 1Connect Ascora in Notis once.
- 2Create an automation that uses escalation webhook details to retrieve the relevant Ascora customer and summarize the returned context.
- 3Choose the Notis webhook trigger.
- 4Choose an urgent report destination.
- 5Test with one real escalation webhook.
Questions about this workflow
What information should the webhook include?
Include enough customer or account reference to identify the Ascora record.
Does this send a reply to the customer?
No. It prepares internal context for the responder.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Fireflies to Ascora. A trigger fires from one place; an action lands in another.
Fireflies triggers
Ascora actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete Customer
Tool to delete a specific customer by id. use when you need to remove a customer after confirming its existence.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Quotation
Tool to create a new quotation. use when submitting a customer quote request via the ascora api.
Transcription Complete Trigger
Triggers when a transcription is complete. Polls Fireflies API for transcripts created or updated since the last poll time. Handles rate limiting gracefully.
Delete Customer
Tool to delete a specific customer by id. use after confirming the customer exists.
Get Customers
Tool to retrieve a list of customers. use after authenticating with your api key.
Get Jobs
Tool to retrieve jobs. use when you need to filter and paginate job listings from ascora.
Connect any two apps with Notis in the middle.
Fireflies and Ascora, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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