Review support call image requests
Keep image requests from support calls attached to the right records.
Trigger
Transcription Complete Trigger
Triggers when a transcription is complete. Polls Fireflies API for transcripts created or updated since the last poll time. Handles rate limiting gracefully.
Action
Get Images
Tool to retrieve a paginated list of images in your library, including their alt text and metadata. use when you need to browse or filter images programmatically after authentication.
Why this helps
Requests for screenshots or updated visuals can disappear after the support call ends.
- Captures image related support follow-up
- Finds likely existing records quickly
- Reduces dropped customer requests
Setup
Build it in a few focused steps.
- 1Connect Fireflies and Alttext ai in Notis once.
- 2Create an automation describing how to review image requests.
- 3Pick the Fireflies Transcription Complete trigger.
- 4Choose where reports should go.
- 5Test with a support transcript that mentions an image or screenshot.
Questions about this workflow
Can it use a ticket number from the transcript?
Yes. Any ticket, customer, page, or feature context in the transcript can help narrow the search.
Does it send a reply to the customer?
No. It creates a report for your support workflow.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Fireflies to Alttext ai. A trigger fires from one place; an action lands in another.
Fireflies triggers
Alttext ai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Account
Tool to retrieve account settings and usage information. use when you need to check your alttext.ai account configuration and usage limits before generating alt text.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Account
Tool to retrieve account settings and usage information. use when you need to check your alttext.ai account configuration and usage limits before generating alt text.
Transcription Complete Trigger
Triggers when a transcription is complete. Polls Fireflies API for transcripts created or updated since the last poll time. Handles rate limiting gracefully.
Get Images
Tool to retrieve a paginated list of images in your library, including their alt text and metadata. use when you need to browse or filter images programmatically after authentication.
Search Images
Tool to search for images and their alt text. use after specifying search keywords to retrieve matching images.
Update Account
Tool to update account settings (e.g., webhook url, name). use after confirming current account details to modify settings.
Connect any two apps with Notis in the middle.
Fireflies and Alttext ai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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