Find product themes in customer calls
See what customers repeatedly ask for without manually tagging every conversation.
Trigger
Transcription Complete Trigger
Triggers when a transcription is complete. Polls Fireflies API for transcripts created or updated since the last poll time. Handles rate limiting gracefully.
Action
Text Chat Completion
Tool to generate text completions or chat responses using a specified llm model. use after assembling the conversation history to produce the next response.
Why this helps
Customer feedback is difficult to synthesize when it arrives as long transcripts.
- Reveal repeated customer needs
- Separate praise from friction
- Give product teams usable evidence
Setup
Build it in a few focused steps.
- 1Connect Fireflies and Ai ml api in Notis.
- 2Create an automation for customer feedback themes.
- 3Ask Notis to group requests, frustrations, and positive signals with supporting excerpts.
- 4Pick the Fireflies transcription trigger and report destination.
- 5Test with one customer call.
Questions about this workflow
Can it label urgent issues?
Yes. Tell it to flag requests tied to churn risk, blocked usage, or severe frustration.
Does it create product tickets?
No. It produces an analysis report in your selected channel.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Fireflies to Ai ml api. A trigger fires from one place; an action lands in another.
Fireflies triggers
Ai ml api actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Moderation Completion
Tool to classify input text or image for safety using a moderation model. use after receiving user-generated content to filter out unsafe material.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Text Chat Completion
Tool to generate text completions or chat responses using a specified llm model. use after assembling the conversation history to produce the next response.
Transcription Complete Trigger
Triggers when a transcription is complete. Polls Fireflies API for transcripts created or updated since the last poll time. Handles rate limiting gracefully.
Connect any two apps with Notis in the middle.
Fireflies and Ai ml api, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Ai ml api.