Label parsed support requests without manual sorting
Give every request a useful category before it reaches your next planning session.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Add labels to an issue
Add labels to a repository issue.
Why this helps
Customer requests pile up without consistent labels, making prioritization mentally expensive.
- Creates a consistent visual filing system
- Speeds up feedback review
- Reduces decisions during planning
Setup
Build it in a few focused steps.
- 1Connect Docparser and GitHub to Notis once through the portal.
- 2Create a new automation in the portal or tell Notis what you want in plain language.
- 3Use one instruction: apply appropriate GitHub labels to each issue represented by a newly parsed support request.
- 4Select the incoming webhook trigger, choose the run-report channel, and test with one real request.
Questions about this workflow
Does this require predefined field mappings?
No. Describe the labeling rules in the automation prompt and Notis interprets the parsed content.
Can it handle different request categories?
Yes. Include categories such as bug, feature request, billing, or urgent customer issue in the instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Docparser to GitHub. A trigger fires from one place; an action lands in another.
Docparser triggers
GitHub actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Accept a repository invitation
Accept a pending repository invitation.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Abort Repository Migration
Aborts a queued or ongoing repository migration.
Add email for auth user
Add email addresses to your account.
Add app access restrictions
Allow apps to push to a protected branch.
Add a repository collaborator
Add a user as a repository collaborator or update their access.
Add field to user project
Adds a custom field to a user-owned project.
Add a repository to an app installation
Grant an app access to a repository.
Add item to user project
Adds an issue or pull request to a user-owned project.
Connect any two apps with Notis in the middle.
Docparser and GitHub, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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