Handle Support Link Lookups From a Webhook
Give support teams a consistent way to find the latest short links on demand.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
View Last Shortened URLs
This action retrieves a list of recently shortened urls from your cutt.ly account. it allows users to view their latest shortened links and their details. note: due to api limitations, this action may not return all historical urls. for complete history, please use the cutt.ly dashboard.
Why this helps
Support requests stall when agents need to search a separate link dashboard.
- Speed support responses
- Standardize link lookup
- Keep support context in one report
Setup
Build it in a few focused steps.
- 1Connect Cuttly in Notis.
- 2Create an automation with a support lookup instruction.
- 3Tell Notis to retrieve recent Cuttly URLs and identify possible support resources from each webhook request.
- 4Pick a Notis webhook trigger and choose the report channel.
- 5Test with one representative support request.
Questions about this workflow
Can it search every old support link?
No. The action may return only recently shortened URLs.
Can the request include product context?
Yes. Include relevant context in the webhook payload or automation prompt.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Discord to Cutt ly. A trigger fires from one place; an action lands in another.
Discord triggers
Cutt ly actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
View Last Shortened URLs
This action retrieves a list of recently shortened urls from your cutt.ly account. it allows users to view their latest shortened links and their details. note: due to api limitations, this action may not return all historical urls. for complete history, please use the cutt.ly dashboard.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
New Discord Message Trigger
Polls a specific Discord channel for new messages.
New Member Joined
Triggered when a new member joins a Discord server (guild) you manage.
Message Reaction Added
Triggered when a reaction (emoji) is added to a message in a monitored Discord channel.
New Thread Created
Triggered when a new thread is created in a Discord channel within a monitored server.
Message Edited
Triggered when an existing message in a monitored Discord channel is edited.
Connect any two apps with Notis in the middle.
Discord and Cutt ly, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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