Answer Discord requests with Conveyor knowledge
Give the team a useful answer before a question becomes a blocker.
Trigger
New Discord Message Trigger
Polls a specific Discord channel for new messages.
Action
Get Knowledge Base Questions
Tool to retrieve knowledge base questions. Use when you need to fetch all questions from the Conveyor knowledge base.
Why this helps
Teams repeat the same product and compliance questions because answers are hard to locate.
- Reduce repeated questions
- Improve response speed
- Keep answers grounded in current knowledge
Setup
Build it in a few focused steps.
- 1Connect Discord and Conveyor in Notis once.
- 2Create an automation named Discord knowledge answer.
- 3Tell Notis to retrieve relevant Conveyor knowledge base questions and summarize guidance for each qualifying Discord message.
- 4Pick New Discord Message Trigger as the trigger.
- 5Choose a report channel and test with one real knowledge request.
Questions about this workflow
Will it invent answers when none match?
Tell Notis to report that no relevant knowledge base question was found.
Can it answer in a private channel?
Choose the Discord channel whose messages should trigger the automation and the desired report channel.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Discord to Conveyor. A trigger fires from one place; an action lands in another.
Discord triggers
Conveyor actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete a Conveyor document
Tool to delete a specific document. Use when you need to remove a document by its ID.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete folder
Tool to delete a folder by its ID. Use when you need to remove a specific folder after confirming its ID.
New Discord Message Trigger
Polls a specific Discord channel for new messages.
Generate/Validate API Token Guidance
Tool to validate API token and provide guidance. Conveyor does not support API-based token creation; tokens must be created in the Conveyor UI. This action performs a real API call (using the provided metadata) to validate the existing API token and returns structured guidance.
New Member Joined
Triggered when a new member joins a Discord server (guild) you manage.
Get Authorization Request
Tool to fetch details of a specific authorization request. Use when you need to retrieve metadata by authorization_request_id.
Message Reaction Added
Triggered when a reaction (emoji) is added to a message in a monitored Discord channel.
Get Authorization Requests
Tool to fetch authorization requests. Use when you need to list authorization requests, optionally filtered by status.
New Thread Created
Triggered when a new thread is created in a Discord channel within a monitored server.
Get all authorization requests
Tool to retrieve all authorization requests. Use when you need to list all authorizations; optionally filter by status. Use after authenticating with a valid API token.
Message Edited
Triggered when an existing message in a monitored Discord channel is edited.
Get all Conveyor connections
Tool to retrieve all connections. Use when you need to fetch the complete list of your Conveyor connections. Use after authenticating with a valid API key.
Get all Conveyor documents
Tool to retrieve all documents. Use after authenticating with a valid API key.
Connect any two apps with Notis in the middle.
Discord and Conveyor, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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