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Turn new Discord questions into instant Botstar chats

Let useful Discord questions open a direct Botstar conversation while context is fresh.

Trigger

New Discord Message Trigger

Polls a specific Discord channel for new messages.

Action

Livechat open

Tool to show the live chat window. use after the widget has been bootstrapped with botstarapi('boot') to programmatically open the chat window (mode must be 'livechat' or 'popup').

Why this helps

Questions can sit unanswered while people switch between Discord and a separate chat widget.

  • Reduces channel switching for support requests
  • Starts a Botstar conversation at the right moment
  • Keeps response handling consistent

Setup

Build it in a few focused steps.

  • 1Connect Discord and Botstar in Notis once.
  • 2Create a new automation and describe that a new Discord question should open the Botstar live chat.
  • 3Pick New Discord Message Trigger for the monitored channel.
  • 4Choose where Notis should send run reports.
  • 5Test with one real Discord question.

Questions about this workflow

Which Discord messages start this workflow?

It runs for new messages in the specific Discord channel you monitor, based on your instruction to Notis.

Can Botstar open the widget programmatically?

Yes. The Livechat open action shows the widget after it has been bootstrapped in a supported livechat or popup mode.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Discord to Botstar. A trigger fires from one place; an action lands in another.

Discord triggers

Botstar actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

BotStar LiveChat onClose Callback

Tool to register a callback when the chat window is closed. use after the widget is initialized. example prompt: "register an onclose handler that logs 'goodbye!' to the console."

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get BotStar Application IDs

Tool to retrieve the botstar application id (`appid`). use when initializing or reinitializing the live chat widget.

ActionInstant

New Discord Message Trigger

Polls a specific Discord channel for new messages.

TriggerPolling

Livechat boot

Tool to reinitialize the live chat widget with provided data. use after initial load to reset or update widget configuration.

ActionInstant

New Member Joined

Triggered when a new member joins a Discord server (guild) you manage.

TriggerPolling

Close BotStar Livechat Widget

Tool to hide the live chat window. use when the chat widget is configured in livechat or popup mode.

ActionInstant

Message Reaction Added

Triggered when a reaction (emoji) is added to a message in a monitored Discord channel.

TriggerPolling

Livechat on open

Tool to register a callback when the chat window is opened. use after widget initialization.

ActionInstant

New Thread Created

Triggered when a new thread is created in a Discord channel within a monitored server.

TriggerPolling

Livechat open

Tool to show the live chat window. use after the widget has been bootstrapped with botstarapi('boot') to programmatically open the chat window (mode must be 'livechat' or 'popup').

ActionInstant

Message Edited

Triggered when an existing message in a monitored Discord channel is edited.

TriggerPolling

Livechat update

Tool to update user details on the current live chat session. use when you need to modify user profile attributes during an active conversation.

ActionInstant

Get BotStar Webview Parameter

Tool to retrieve a parameter value passed from the botstar chatbot to the webview. use inside onchatbotready after your page loads in modal mode with bs:input meta tags.

ActionInstant

Connect any two apps with Notis in the middle.

Discord and Botstar, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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