Keep Botstar visitor details current from Discord
Carry the right context into Botstar without retyping customer details.
Trigger
New Discord Message Trigger
Polls a specific Discord channel for new messages.
Action
Livechat update
Tool to update user details on the current live chat session. use when you need to modify user profile attributes during an active conversation.
Why this helps
Support context gets lost when a founder copies details manually between Discord and chat.
- Reduces repeated data entry
- Keeps active chat context aligned
- Makes handoffs easier for support
Setup
Build it in a few focused steps.
- 1Connect Discord and Botstar in Notis once.
- 2Create an automation that extracts useful visitor details from each new Discord message and updates the current Botstar session.
- 3Pick New Discord Message Trigger.
- 4Choose a report channel for run results.
- 5Test with one message containing a real customer detail.
Questions about this workflow
What details are updated?
Notis can use details present in the Discord message and your instruction. Missing details stay unavailable.
Does this create a new Botstar conversation?
No. Livechat update changes user details on the current active session.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Discord to Botstar. A trigger fires from one place; an action lands in another.
Discord triggers
Botstar actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
BotStar LiveChat onClose Callback
Tool to register a callback when the chat window is closed. use after the widget is initialized. example prompt: "register an onclose handler that logs 'goodbye!' to the console."
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get BotStar Application IDs
Tool to retrieve the botstar application id (`appid`). use when initializing or reinitializing the live chat widget.
New Discord Message Trigger
Polls a specific Discord channel for new messages.
Livechat boot
Tool to reinitialize the live chat widget with provided data. use after initial load to reset or update widget configuration.
New Member Joined
Triggered when a new member joins a Discord server (guild) you manage.
Close BotStar Livechat Widget
Tool to hide the live chat window. use when the chat widget is configured in livechat or popup mode.
Message Reaction Added
Triggered when a reaction (emoji) is added to a message in a monitored Discord channel.
Livechat on open
Tool to register a callback when the chat window is opened. use after widget initialization.
New Thread Created
Triggered when a new thread is created in a Discord channel within a monitored server.
Livechat open
Tool to show the live chat window. use after the widget has been bootstrapped with botstarapi('boot') to programmatically open the chat window (mode must be 'livechat' or 'popup').
Message Edited
Triggered when an existing message in a monitored Discord channel is edited.
Livechat update
Tool to update user details on the current live chat session. use when you need to modify user profile attributes during an active conversation.
Get BotStar Webview Parameter
Tool to retrieve a parameter value passed from the botstar chatbot to the webview. use inside onchatbotready after your page loads in modal mode with bs:input meta tags.
Connect any two apps with Notis in the middle.
Discord and Botstar, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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