Attach Botpress conversation context to a Discord thread
Start the discussion with the customer context already gathered.
Trigger
New Thread Created
Triggered when a new thread is created in a Discord channel within a monitored server.
Action
LIST_CONVERSATIONS
Tool to list all conversations. use when you need to retrieve and page through chat threads.
Why this helps
Teams reopen old questions because conversation history is separated from Discord discussions.
- Reduces repeated questions
- Improves support handoffs
- Makes thread decisions better informed
Setup
Build it in a few focused steps.
- 1Connect Discord and Botpress in Notis once.
- 2Create an automation named Thread conversation context.
- 3Tell Notis to list Botpress conversations relevant to the new thread topic and summarize prior context, unresolved points, and sentiment only when available.
- 4Pick New Thread Created as the trigger and choose a report channel.
- 5Create one test thread with a customer or topic reference.
Questions about this workflow
What if the thread has too little context?
Notis should state that more identifiers are needed rather than inventing a match.
Can it include full transcripts?
Ask for a concise summary; the report uses the conversation data returned by Botpress.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Discord to Botpress. A trigger fires from one place; an action lands in another.
Discord triggers
Botpress actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete File
Tool to delete a file by its id or key. use after confirming the file exists.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Account
Tool to get details of the authenticated account. use after confirming valid credentials.
New Discord Message Trigger
Polls a specific Discord channel for new messages.
LIST_BOT_ISSUES
Tool to list issues associated with a specific bot. use when you need to discover errors or configuration problems tied to a bot, optionally paginating through results.
New Member Joined
Triggered when a new member joins a Discord server (guild) you manage.
LIST_CONVERSATIONS
Tool to list all conversations. use when you need to retrieve and page through chat threads.
Message Reaction Added
Triggered when a reaction (emoji) is added to a message in a monitored Discord channel.
LIST_FILE_TAGS
Tool to list all tags used across all bot files. use when you need to retrieve or display file tag metadata; supports pagination via nexttoken.
New Thread Created
Triggered when a new thread is created in a Discord channel within a monitored server.
LIST_FILE_TAG_VALUES
Tool to list all values for a given file tag across all files. use after determining the tag name; supports pagination via nexttoken.
Message Edited
Triggered when an existing message in a monitored Discord channel is edited.
LIST_PUBLIC_WORKSPACES
Tool to retrieve a list of public workspaces. use when browsing publicly available workspaces before selection.
LIST_WORKSPACES
Tool to retrieve a list of workspaces. use when you need to list and page through your botpress workspaces, optionally filtering by handle.
Connect any two apps with Notis in the middle.
Discord and Botpress, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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