Escalate reacted Discord messages into Agiled tickets
Make urgent team signals impossible to overlook.
Trigger
Message Reaction Added
Triggered when a reaction (emoji) is added to a message in a monitored Discord channel.
Action
Create Ticket
Tool to create a new support ticket in agiled. use after gathering all required ticket details (subject, message, priority, user id).
Why this helps
A reaction can signal urgency, but the underlying issue still lacks a tracked owner.
- Capture escalation context
- Create a support record quickly
- Reduce unresolved urgent issues
Setup
Build it in a few focused steps.
- 1Connect Discord and Agiled in Notis once.
- 2Create an automation instructing Notis to open a ticket when the escalation reaction is added.
- 3Pick Message Reaction Added as the trigger.
- 4Select a report channel and test with one real escalation.
Questions about this workflow
Can the reaction set priority?
Yes. Tell Notis to use that reaction as the highest priority signal.
What happens if the message is incomplete?
Notis can create the ticket with a note listing the missing information for follow up.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Discord to Agiled. A trigger fires from one place; an action lands in another.
Discord triggers
Agiled actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Expense
Tool to create a new expense in agiled. use after gathering expense details and authenticating with your api key.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Project
Tool to create a new project in agiled. use when you have collected all project details and need to set up the project before assigning tasks. example: "create a new project named website redesign with start date 2023-09-01 and status in progress."
New Discord Message Trigger
Polls a specific Discord channel for new messages.
Create Task
Tool to create a new task in agiled. use when you have all task details and want to add it to your project board. example: "create a task titled 'draft specs' for project 45, assigned to user 7, priority normal, due date 2025-11-05."
New Member Joined
Triggered when a new member joins a Discord server (guild) you manage.
Create Ticket
Tool to create a new support ticket in agiled. use after gathering all required ticket details (subject, message, priority, user id).
Message Reaction Added
Triggered when a reaction (emoji) is added to a message in a monitored Discord channel.
Get Contacts
Tool to retrieve a list of all contacts. use after configuring the api key to fetch contacts with optional pagination or search filters.
New Thread Created
Triggered when a new thread is created in a Discord channel within a monitored server.
Get Currencies
Tool to list currencies. use when you need to fetch available currency options after authentication.
Message Edited
Triggered when an existing message in a monitored Discord channel is edited.
Get Deals
Tool to retrieve a list of all deals. use after confirming your api key to list all deals for crm reporting.
Get Employees
Tool to retrieve a list of all employees. use when you need up-to-date employee directory from agiled.
Connect any two apps with Notis in the middle.
Discord and Agiled, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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