Send customer emails from Discord approvals
Move approved customer communication out of the review queue with one trusted reaction.
Trigger
Message Reaction Added
Triggered when a reaction (emoji) is added to a message in a monitored Discord channel.
Action
Send Email
Send an email using agentmail api
Why this helps
Approved customer updates sit unsent because approval and sending happen in separate tools.
- Shorten approval to send time
- Reduce manual handoffs
- Keep customer communication consistent
Setup
Build it in a few focused steps.
- 1Connect Discord and Agent mail in the Notis portal.
- 2Create an automation that sends the approved customer update when the designated reaction appears.
- 3Pick Message Reaction Added for the monitored channel.
- 4Choose a report channel and test with one approved message.
Questions about this workflow
Can I require a specific emoji?
Yes. State the exact emoji and approval meaning in the automation instruction.
Can Notis draft from the Discord message?
Yes. Ask it to turn the message and available context into the requested email format.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Discord to Agent mail. A trigger fires from one place; an action lands in another.
Discord triggers
Agent mail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Message
Get a specific message from an agentmail inbox
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List Messages
List messages from an agentmail inbox
New Discord Message Trigger
Polls a specific Discord channel for new messages.
Send Email
Send an email using agentmail api
New Member Joined
Triggered when a new member joins a Discord server (guild) you manage.
Message Reaction Added
Triggered when a reaction (emoji) is added to a message in a monitored Discord channel.
New Thread Created
Triggered when a new thread is created in a Discord channel within a monitored server.
Message Edited
Triggered when an existing message in a monitored Discord channel is edited.
Connect any two apps with Notis in the middle.
Discord and Agent mail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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