Follow up on Confluence page comments by SMS
Respond to page feedback in the channel people are most likely to see.
Trigger
New Footer Comment Added to Page
Triggers when a new footer comment is added to a Confluence page.
Action
Add Person to Autopilot SMS
Tool to add a person to Autopilot or update their properties for SMS-based surveys. Use when you need to schedule automated survey delivery via SMS.
Why this helps
Footer comments can reveal friction, yet follow-up often depends on someone remembering later.
- Surface feedback quickly
- Use SMS for timely follow-up
- Keep comment response work visible
Setup
Build it in a few focused steps.
- 1Connect Confluence and Delighted in Notis once.
- 2Create an automation describing how to identify the relevant contact and follow-up.
- 3Pick the New Footer Comment Added to Page trigger.
- 4Choose where run reports should go.
- 5Test with one real footer comment.
Questions about this workflow
What if the commenter has no phone number?
Notis can only use the Delighted SMS action when the required contact information is available.
Can I reserve SMS for urgent comments?
Yes. Describe the urgency rule in the instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Confluence to Delighted. A trigger fires from one place; an action lands in another.
Confluence triggers
Delighted actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Person to Autopilot Email
Tool to add a person to Autopilot or update their properties for email-based surveys. Use when you need to enroll a person in scheduled email surveys or update their custom properties.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Autopilot SMS
Tool to add a person to Autopilot or update their properties for SMS-based surveys. Use when you need to schedule automated survey delivery via SMS.
New Attachment Added
Triggers when a new attachment is uploaded to a Confluence page. Optionally filters by media type.
Create or Update Person
Tool to create or update a person and schedule a survey email. Use when you need to add a new person to Delighted, update existing person details, or schedule a survey with custom properties for segmentation.
Blog Post Added to Label
Triggers when a new blog post is added to a specific label in Confluence.
Delete Pending Survey Requests
Tool to remove all pending (scheduled but not yet sent) survey requests for a person. Use when you need to cancel all future surveys for a specific email address.
Blogpost Inline Comment Added
Triggers when a new inline comment is added to a Confluence blog post.
Delete Person
Tool to remove a person and all associated data from Delighted. Use when you need to permanently delete a person's information. Deletion includes surveys, responses, properties, Autopilot membership, survey history, and unsubscribe/bounce status.
Blog Post Like Count Changed
Triggers when a Confluence blog post's like count changes (someone likes or unlikes).
Get Autopilot Email Configuration
Tool to retrieve the current Autopilot configuration for email distribution. Returns configuration details including whether Autopilot is active, survey frequency, and timestamps.
Blog Post Updated
Triggers when a Confluence blog post is updated (any edit that creates a new version).
Get Autopilot SMS Configuration
Tool to retrieve the current Autopilot configuration for SMS distribution. Use when you need to check whether Autopilot is enabled, review survey frequency settings, or examine configuration timestamps for SMS surveys.
Content Restrictions Changed
Triggers when view or edit restrictions change on a Confluence page or blog post. Detects user/group restrictions being added, removed, or modified.
List Autopilot SMS Memberships
Tool to retrieve all Autopilot memberships for SMS distribution platform. Use when you need to list people enrolled in Autopilot SMS or filter by specific person details.
Connect any two apps with Notis in the middle.
Confluence and Delighted, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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