Email customers when release notes change
Keep customer communication aligned with the latest release notes without reopening the same work.
Trigger
Page Updated
Triggers when a Confluence page is updated (any edit that creates a new version).
Action
Trigger Broadcast
Tool to manually trigger a broadcast. use when you need to override the default audience and provide personalization data after confirming the broadcast id.
Why this helps
Release notes change after drafting, leaving email copy stale or unsent.
- Use the newest page version
- Avoid stale product messaging
- Keep a visible delivery trail
Setup
Build it in a few focused steps.
- 1Connect Confluence and Customer.io once in Notis.
- 2Create an automation for updated release notes.
- 3In one instruction, ask Notis to detect customer-facing changes and trigger the relevant broadcast.
- 4Pick Page Updated as the trigger and choose the report channel.
- 5Test with one updated release-notes page.
Questions about this workflow
How does Notis know which updates are customer-facing?
Describe the page or label convention in the automation instruction, and have Notis skip internal-only edits.
Can it avoid duplicate sends?
Ask Notis to check the page context and only send when the update represents a new customer communication.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Confluence to Customerio. A trigger fires from one place; an action lands in another.
Confluence triggers
Customerio actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Integrations
Tool to retrieve a list of integrations in your workspace. use when you need to discover configured integrations.
New Attachment Added
Triggers when a new attachment is uploaded to a Confluence page. Optionally filters by media type.
Get Messages
Tool to retrieve a list of messages sent from your workspace. use when you need paginated delivery metrics for messages, e.g., list email messages delivered between two timestamps.
Blog Post Added to Label
Triggers when a new blog post is added to a specific label in Confluence.
Get Segment Details
Tool to retrieve details of a specific segment. use after identifying the segment id from list segments.
Blogpost Inline Comment Added
Triggers when a new inline comment is added to a Confluence blog post.
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Tool to retrieve people in a specific segment. use when you need to page through segment membership after identifying segment id.
Blog Post Like Count Changed
Triggers when a Confluence blog post's like count changes (someone likes or unlikes).
Get Segments
Tool to retrieve a list of segments in your workspace. use when you need to fetch all segments after configuring segment rules.
Blog Post Updated
Triggers when a Confluence blog post is updated (any edit that creates a new version).
Get Trigger
Tool to retrieve details about a specific trigger. use after triggering a broadcast to confirm its status and metadata.
Content Restrictions Changed
Triggers when view or edit restrictions change on a Confluence page or blog post. Detects user/group restrictions being added, removed, or modified.
Get Triggers
Tool to retrieve a list of triggers for a specific broadcast. use after identifying broadcast id to inspect associated triggers.
Connect any two apps with Notis in the middle.
Confluence and Customerio, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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