Turn page feedback into targeted emails
Move useful feedback from discussion to customer communication while the context is fresh.
Trigger
New Footer Comment Added to Page
Triggers when a new footer comment is added to a Confluence page.
Action
Trigger Broadcast
Tool to manually trigger a broadcast. use when you need to override the default audience and provide personalization data after confirming the broadcast id.
Why this helps
Important feedback is buried in comments and never reaches the customers who would benefit.
- Surface high-value feedback quickly
- Keep commentary tied to source context
- Reach only the relevant audience
Setup
Build it in a few focused steps.
- 1Connect Confluence and Customer.io once in Notis.
- 2Create an automation for customer feedback comments.
- 3Tell Notis to evaluate the new comment and trigger a broadcast only when it contains a validated customer insight.
- 4Pick New Footer Comment Added to Page as the trigger and choose the report channel.
- 5Test with one representative comment.
Questions about this workflow
How is feedback validated?
Define the approval phrase, label, or reviewer in your instruction so Notis can distinguish signal from discussion.
Can Notis choose the audience?
It can use the segment or broadcast you name in the instruction, provided that audience already exists in Customer.io.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Confluence to Customerio. A trigger fires from one place; an action lands in another.
Confluence triggers
Customerio actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Suppress Customer Profile
Tool to suppress a person. use when you need to permanently delete a customer's profile and prevent them from being re-added.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Integrations
Tool to retrieve a list of integrations in your workspace. use when you need to discover configured integrations.
New Attachment Added
Triggers when a new attachment is uploaded to a Confluence page. Optionally filters by media type.
Get Messages
Tool to retrieve a list of messages sent from your workspace. use when you need paginated delivery metrics for messages, e.g., list email messages delivered between two timestamps.
Blog Post Added to Label
Triggers when a new blog post is added to a specific label in Confluence.
Get Segment Details
Tool to retrieve details of a specific segment. use after identifying the segment id from list segments.
Blogpost Inline Comment Added
Triggers when a new inline comment is added to a Confluence blog post.
Get Segment Membership
Tool to retrieve people in a specific segment. use when you need to page through segment membership after identifying segment id.
Blog Post Like Count Changed
Triggers when a Confluence blog post's like count changes (someone likes or unlikes).
Get Segments
Tool to retrieve a list of segments in your workspace. use when you need to fetch all segments after configuring segment rules.
Blog Post Updated
Triggers when a Confluence blog post is updated (any edit that creates a new version).
Get Trigger
Tool to retrieve details about a specific trigger. use after triggering a broadcast to confirm its status and metadata.
Content Restrictions Changed
Triggers when view or edit restrictions change on a Confluence page or blog post. Detects user/group restrictions being added, removed, or modified.
Get Triggers
Tool to retrieve a list of triggers for a specific broadcast. use after identifying broadcast id to inspect associated triggers.
Connect any two apps with Notis in the middle.
Confluence and Customerio, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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