Turn actionable Confluence comments into calls
Respond to urgent customer notes while the context is still fresh.
Trigger
New Inline Comment Added to Page
Triggers when a new inline comment is added to a Confluence page.
Action
Create Outbound Call
Tool to create a new outbound call record. use after gathering call and lead details.
Why this helps
Important requests can disappear inside long comment threads.
- Prioritizes customer-facing requests
- Preserves comment context
- Cuts manual triage
Setup
Build it in a few focused steps.
- 1Connect Confluence and Callingly in Notis once.
- 2Create an automation named Comment escalation call.
- 3Tell Notis to assess each new inline comment, and create a call only when it contains a clear customer follow-up request.
- 4Pick the New Inline Comment Added to Page trigger and choose a report channel.
- 5Test with one representative comment.
Questions about this workflow
Will every comment create a call?
No. The instruction can require a clear customer follow-up request before creating a call.
Can the comment text be included in the call context?
Yes. Ask Notis to summarize the comment and include that summary.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Confluence to Callingly. A trigger fires from one place; an action lands in another.
Confluence triggers
Callingly actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Activate/Deactivate Client Account
Tool to activate or deactivate a client account. use when you need to toggle client access after onboarding or offboarding. example: "activate client 123" or "deactivate client 456".
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Agent
Tool to create a new agent. use when you need to register an agent in callingly after gathering their account id and contact details.
New Attachment Added
Triggers when a new attachment is uploaded to a Confluence page. Optionally filters by media type.
Create Outbound Call
Tool to create a new outbound call record. use after gathering call and lead details.
Blog Post Added to Label
Triggers when a new blog post is added to a specific label in Confluence.
Create Client
Tool to create a new client. use when adding a new client to your callingly account.
Blogpost Inline Comment Added
Triggers when a new inline comment is added to a Confluence blog post.
Create Team
Tool to create a new team. use when setting up a team configuration before adding agents.
Blog Post Like Count Changed
Triggers when a Confluence blog post's like count changes (someone likes or unlikes).
Create Webhook
Tool to create a new webhook for call or lead events. use when you need to receive real-time notifications on specific events. example: "create a webhook for call completed events to http://example.com/callback".
Blog Post Updated
Triggers when a Confluence blog post is updated (any edit that creates a new version).
Delete Agent
Tool to delete an agent. use when permanently removing an agent after confirming the agent id.
Content Restrictions Changed
Triggers when view or edit restrictions change on a Confluence page or blog post. Detects user/group restrictions being added, removed, or modified.
Delete Client
Tool to delete a client. use when you need to remove an existing client from your account after confirming its id.
Connect any two apps with Notis in the middle.
Confluence and Callingly, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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