Keep BotStar context current after Confluence edits
When documentation changes, refresh the active chat context automatically.
Trigger
Page Updated
Triggers when a Confluence page is updated (any edit that creates a new version).
Action
Livechat update
Tool to update user details on the current live chat session. use when you need to modify user profile attributes during an active conversation.
Why this helps
Support conversations can rely on outdated documentation after a page is edited.
- Reduce stale support context
- Keep active sessions aligned
- Avoid manual profile updates
Setup
Build it in a few focused steps.
- 1Connect Confluence and BotStar in Notis once.
- 2Create an automation that updates the current BotStar live chat user details when a Confluence page is updated.
- 3Pick the Page Updated trigger.
- 4Choose a report channel for completed runs.
- 5Test with one real page edit.
Questions about this workflow
What user details can be updated?
Tell Notis which details to update using information available from the event and your BotStar session.
Does it update every chat session?
It acts on the current live chat session available to the BotStar action.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Confluence to Botstar. A trigger fires from one place; an action lands in another.
Confluence triggers
Botstar actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
BotStar LiveChat onClose Callback
Tool to register a callback when the chat window is closed. use after the widget is initialized. example prompt: "register an onclose handler that logs 'goodbye!' to the console."
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get BotStar Application IDs
Tool to retrieve the botstar application id (`appid`). use when initializing or reinitializing the live chat widget.
New Attachment Added
Triggers when a new attachment is uploaded to a Confluence page. Optionally filters by media type.
Livechat boot
Tool to reinitialize the live chat widget with provided data. use after initial load to reset or update widget configuration.
Blog Post Added to Label
Triggers when a new blog post is added to a specific label in Confluence.
Close BotStar Livechat Widget
Tool to hide the live chat window. use when the chat widget is configured in livechat or popup mode.
Blogpost Inline Comment Added
Triggers when a new inline comment is added to a Confluence blog post.
Livechat on open
Tool to register a callback when the chat window is opened. use after widget initialization.
Blog Post Like Count Changed
Triggers when a Confluence blog post's like count changes (someone likes or unlikes).
Livechat open
Tool to show the live chat window. use after the widget has been bootstrapped with botstarapi('boot') to programmatically open the chat window (mode must be 'livechat' or 'popup').
Blog Post Updated
Triggers when a Confluence blog post is updated (any edit that creates a new version).
Livechat update
Tool to update user details on the current live chat session. use when you need to modify user profile attributes during an active conversation.
Content Restrictions Changed
Triggers when view or edit restrictions change on a Confluence page or blog post. Detects user/group restrictions being added, removed, or modified.
Get BotStar Webview Parameter
Tool to retrieve a parameter value passed from the botstar chatbot to the webview. use inside onchatbotready after your page loads in modal mode with bs:input meta tags.
Connect any two apps with Notis in the middle.
Confluence and Botstar, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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