Prepare customer updates for WhatsApp template approval
Turn a recurring customer update into a clear WhatsApp template draft, informed by Cody's company knowledge.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create message template
Create a message template, which must be approved before use.
Why this helps
Starting template copy from scratch slows down recurring customer communications.
- Uses Cody to improve clarity and consistency in supplied copy.
- Creates a message template for WhatsApp review.
- Makes reusable customer communication easier to prepare.
Setup
Build it in a few focused steps.
- 1Connect Cody and WhatsApp once in the Notis portal.
- 2Create an automation in Automations, New Automation.
- 3Tell Notis to use Cody to refine the supplied customer update and create a WhatsApp message template with the supplied template details.
- 4Choose the webhook trigger and select where run reports should go.
- 5Test with one real update and review the created template in WhatsApp.
Questions about this workflow
Can the new template be used immediately?
No. WhatsApp must approve a template before it can be used.
What should I provide in the request?
Provide the customer update, the intended use, and the template details needed to create it.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Cody to Whatsapp. A trigger fires from one place; an action lands in another.
Cody triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a message template, which must be approved before use.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Block WhatsApp Users
Delete message template
Permanently deletes every language version of a named template, and this action cannot be undone.
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Connect any two apps with Notis in the middle.
Cody and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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