Reply with the right company context
Give Notis the incoming message and its conversation details, and let Cody help find the information for a contextual reply.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send reply
Why this helps
A reply can be slow when the right policy, project detail, or prior decision is buried in company knowledge.
- Grounds the reply in company information found by Cody.
- Keeps the response attached to the message being answered.
- Cuts down on manual lookup before replying.
Setup
Build it in a few focused steps.
- 1Connect Cody and WhatsApp once in the Notis portal.
- 2Create an automation in Automations, New Automation.
- 3Tell Notis to use Cody to find relevant context and reply to the supplied WhatsApp message with a concise answer.
- 4Choose the webhook trigger and select where run reports should go.
- 5Test with one real message and its conversation details.
Questions about this workflow
Does this reply to a particular message?
Yes. The WhatsApp Send reply action is for a reply to a specific message; the request must identify the message and conversation.
Can Cody find the needed policy or decision?
Cody can search company knowledge. The automation can use the returned information to compose the reply.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Cody to Whatsapp. A trigger fires from one place; an action lands in another.
Cody triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a message template, which must be approved before use.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Block WhatsApp Users
Delete message template
Permanently deletes every language version of a named template, and this action cannot be undone.
Configure WhatsApp Conversational Automation
Configures automated greetings, away messages, commands, and conversation prompts.
Get business profile
Retrieve the business profile for a business phone number.
Create WhatsApp Flow
Creates a draft flow; configure and publish it before it can be used.
Create WhatsApp Max Price Agreement
Sets a per-conversation price ceiling for applicable messages across the business account.
Get media info
Retrieve metadata and a temporary download link for uploaded media.
Connect any two apps with Notis in the middle.
Cody and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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