Check refund history before you respond
See the available refund records and company context together before replying to a customer or teammate.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
List Refunds
Lists refunds from newest to oldest, with optional filters and pagination.
Why this helps
Replying from memory risks missing whether a refund was already issued or is still pending.
- Retrieve refund records filtered by charge or payment intent when available.
- Ground a draft response in Stripe data and company context.
- Avoid repeated manual checks before replying.
Setup
Build it in a few focused steps.
- 1Connect Cody and Stripe once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Tell Notis to identify the relevant payment from the request or Cody context, retrieve related refunds, and prepare a factual summary.
- 4Choose the notis_webhook trigger and where run reports should go.
- 5Test with one real refund question and verify the records before using the summary.
Questions about this workflow
Will this issue a refund?
No. It only lists refund records. Creating a refund requires a separate action and clear authorization.
What if the payment cannot be identified?
The workflow should request or report the missing charge or payment intent details.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Cody to Stripe. A trigger fires from one place; an action lands in another.
Cody triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Schedule a customer’s active subscription to end when the current billing period finishes.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Accept quote
Accepts a quote, creating an invoice, subscription, or subscription schedule as configured.
Confirm payment intent
Confirm a customer’s intent to pay and start a payment attempt.
Activate billing alert
Reactivates a billing alert so it can trigger and send notifications again.
Create Customer
Create a new customer record.
Add lines to invoice
Adds charges, services, or credits to an existing draft invoice.
Create an invoice
Create a draft invoice for a customer.
Advance test clock
Connect any two apps with Notis in the middle.
Cody and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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