Turn customer commitments into tracked work
Capture the next step behind a customer promise before it gets buried in conversation.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create linear issue
Creates an issue in the specified team and project.
Why this helps
Customer follow-ups can be missed when commitments are scattered across internal notes and conversations.
- Create trackable work from a clearly documented commitment.
- Use Cody to retrieve relevant company context.
- Keep follow-ups from depending on memory alone.
Setup
Build it in a few focused steps.
- 1Connect Cody and Linear once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3In one instruction, tell Notis to verify the submitted commitment in Cody and create an issue only for an explicit, actionable follow-up.
- 4Choose the webhook trigger and where run reports should go.
- 5Test with one real documented commitment and review the issue.
Questions about this workflow
Can this infer commitments that are not documented?
It should rely on the supplied request and Cody's available company knowledge. Tell it to report uncertainty instead of inventing a promise.
Can I include a customer or account reference?
Yes. Include the reference in the webhook request so Cody can search the relevant knowledge.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Cody to Linear. A trigger fires from one place; an action lands in another.
Cody triggers
Linear actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Archive issue
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create a comment
Add a comment to an issue; this shared workspace change cannot be undone.
Archive Project
Create linear issue
Creates an issue in the specified team and project.
Archive Project Update
Get create issue default params
Retrieve a team's default issue estimate and workflow state for new issue forms.
Create attachment
Create a label
Create a team label or return the existing label with the same name.
Connect any two apps with Notis in the middle.
Cody and Linear, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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