Keep customer comments visible over time
Search Gmail regularly for customer messages about a feature or product question, and review the source comments in context.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Fetch emails
Fetches a list of email messages.
Why this helps
Feedback can be scattered across customer conversations, making it difficult to notice recurring concerns over time.
- Make customer feedback easier to revisit
- Search by a product topic you define
- Review original comments before drawing conclusions
Setup
Build it in a few focused steps.
- 1Connect Cody and Gmail once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for customer voice reviews.
- 3Describe the product topic and kinds of customer comments to find.
- 4Choose the recurring schedule trigger, then select the run report destination.
- 5Test with one real product topic and inspect the messages returned.
Questions about this workflow
Will this count or trend feedback automatically?
It returns matching messages for review. A reliable trend needs a defined time window, consistent search criteria, and any additional context you want to compare.
Can it include comments outside Gmail?
This action searches Gmail. Other sources are not included by this workflow.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Cody to Gmail. A trigger fires from one place; an action lands in another.
Cody triggers
Gmail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Modify email labels
Adds or removes labels on an email message.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create email draft
Creates a new email draft.
Batch delete Gmail messages
Permanently deletes multiple Gmail messages without moving them to the trash; this cannot be undone.
Create label
Creates a new email label.
Batch modify Gmail messages
Adds or removes labels on multiple Gmail messages.
Delete Draft
Permanently deletes an email draft, which cannot be recovered.
Delete message
Permanently deletes an email message.
Create Gmail filter
Creates a Gmail filter to organize incoming messages automatically.
Connect any two apps with Notis in the middle.
Cody and Gmail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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