Find customer feedback without rereading the inbox
Search for feedback by product topic, then review relevant messages with Cody's business context in mind.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Fetch emails
Fetches a list of email messages.
Why this helps
Customer comments spread across email are easy to miss when you need a quick view of reactions to a product change.
- Locate feedback by product topic
- Reduce manual inbox scanning
- Use existing product context to frame the search
Setup
Build it in a few focused steps.
- 1Connect Cody and Gmail once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for customer feedback searches.
- 3Describe the product topic and ask Cody to search Gmail for relevant customer messages.
- 4Choose the webhook trigger, then set a destination for run reports.
- 5Test with one real feature or issue and inspect the matching messages.
Questions about this workflow
Can Cody know which product feature I mean?
It can use the relevant company knowledge available to it. Include the feature or issue in your request if the context is ambiguous.
Does the workflow classify every customer message in the mailbox?
No. It searches Gmail for messages relevant to the topic in your request.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Cody to Gmail. A trigger fires from one place; an action lands in another.
Cody triggers
Gmail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Modify email labels
Adds or removes labels on an email message.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create email draft
Creates a new email draft.
Batch delete Gmail messages
Permanently deletes multiple Gmail messages without moving them to the trash; this cannot be undone.
Create label
Creates a new email label.
Batch modify Gmail messages
Adds or removes labels on multiple Gmail messages.
Delete Draft
Permanently deletes an email draft, which cannot be recovered.
Delete message
Permanently deletes an email message.
Create Gmail filter
Creates a Gmail filter to organize incoming messages automatically.
Connect any two apps with Notis in the middle.
Cody and Gmail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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