Add Cloudsmith context to the WhatsApp conversation
When a Cloudsmith-related request reaches your webhook, send a short contextual reply to the WhatsApp message that needs it.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send reply
Why this helps
Teams lose time switching between an incident conversation and the artifact details needed to respond.
- Bring relevant supplied artifact context into an active conversation.
- Keep the response attached to the message it addresses.
- Reduce back-and-forth when coordinating an incident.
Setup
Build it in a few focused steps.
- 1Connect Cloudsmith and WhatsApp once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Tell Notis to use the incoming request to draft a concise Cloudsmith context reply to the referenced WhatsApp message, and avoid guessing details that are absent.
- 4Choose the webhook trigger and where run reports should go.
- 5Test with one real webhook and a WhatsApp conversation where the recipient has messaged first.
Questions about this workflow
Can the workflow find the right WhatsApp message by itself?
The request needs to identify the WhatsApp message or conversation to reply to. The supplied action sends a reply to a specific message.
Can this message reach someone who has never messaged the business?
The action description says the reply is delivered only if the recipient has texted first.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Cloudsmith to Whatsapp. A trigger fires from one place; an action lands in another.
Cloudsmith triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a message template, which must be approved before use.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Block WhatsApp Users
Delete message template
Permanently deletes every language version of a named template, and this action cannot be undone.
Configure WhatsApp Conversational Automation
Configures automated greetings, away messages, commands, and conversation prompts.
Get business profile
Retrieve the business profile for a business phone number.
Create WhatsApp Flow
Creates a draft flow; configure and publish it before it can be used.
Create WhatsApp Max Price Agreement
Sets a per-conversation price ceiling for applicable messages across the business account.
Get media info
Retrieve metadata and a temporary download link for uploaded media.
Connect any two apps with Notis in the middle.
Cloudsmith and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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