Triage package exceptions without losing context
Put the exception and the question to resolve in one place.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send Message
Send a text message to a chat.
Why this helps
Exceptions create extra coordination when the reason and requested decision are hard to find.
- Clarify the decision requested in each exception.
- Keep the reported reason with the artifact details.
- Avoid implying the exception was granted.
Setup
Build it in a few focused steps.
- 1Connect Cloudsmith and Telegram once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Tell Notis to summarize each package exception request in Telegram, preserving the stated reason and decision question.
- 4Pick the Notis webhook trigger and choose where run reports go.
- 5Send one real exception request to test the triage message.
Questions about this workflow
Does this grant a package exception?
No. It only shares the request and its stated decision question in Telegram.
Can Notis identify the relevant policy?
Only if the policy context is included in the request.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Cloudsmith to Telegram. A trigger fires from one place; an action lands in another.
Cloudsmith triggers
Telegram actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Answer Callback Query
Send an answer to an inline button callback, shown as a chat notification or alert.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Message
Delete a message when chat permissions and service limits allow it.
Edit Message
Edit text messages sent by the bot.
Export Chat Invite Link
Generate a new primary chat invite link, revoking the previous one.
Forward Message
Forward a message from a chat.
Get Chat Info
Retrieve current information about a chat.
Get Chat Administrators
Retrieve the administrators of a group or channel.
Get Chat History
Retrieve messages sent in a chat since the bot joined.
Connect any two apps with Notis in the middle.
Cloudsmith and Telegram, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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