Handle a confirmed delivery issue with a Stripe refund request
Once you have reviewed a delivery issue documented in Cloudpress, provide the payment and refund details to start the Stripe action.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Why this helps
Resolving a delivery issue can stall when payment details and refund decisions require separate lookup and entry.
- Start a refund from a confirmed support decision.
- Specify the charge or payment intent to refund.
- Reduce repeated lookup between support context and Stripe.
Setup
Build it in a few focused steps.
- 1Connect Cloudpress and Stripe once in Notis.
- 2Create an automation in Notis and give it a name and prompt.
- 3Tell Notis to create a full or partial refund only for the payment and amount you explicitly provide from the reviewed Cloudpress case.
- 4Choose a webhook trigger and where run reports should go.
- 5Test with one real case and verify the refund details in Stripe.
Questions about this workflow
Will the workflow decide whether a refund is warranted?
No. Review the Cloudpress case and explicitly provide the refund decision, payment identifier, and amount where applicable.
Can the refund be partial?
Yes. The Stripe action supports full or partial refunds. Provide the intended amount when requesting a partial refund.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Cloudpress to Stripe. A trigger fires from one place; an action lands in another.
Cloudpress triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Cloudpress and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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