Answer objections in the conversation they came from
Keep the response grounded in the exact concern the prospect raised.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Reply to email thread
Sends a reply within a specific gmail thread using the original thread's subject, requiring a valid `thread id` and correctly formatted email addresses. supports attachments via the `attachment` parameter with valid `s3key`, `mimetype`, and `name`.
Why this helps
Objection handling gets delayed when CRM notes and email threads are separated.
- Respond with relevant context
- Keep the thread intact
- Move objections toward resolution
Setup
Build it in a few focused steps.
- 1Connect Close and Gmail in Notis once.
- 2Create an automation named Objection thread reply.
- 3Describe the outcome: use the objection and approved response points in the Close webhook to reply in the matching Gmail thread with one clear next step.
- 4Pick the notis_webhook trigger and choose where run reports go.
- 5Test with one real objection payload.
Questions about this workflow
Can I control the tone?
Yes. Include the desired tone and approved response points in your instruction.
What if there is no valid thread id?
Have Notis report the missing id and avoid sending a message.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Close to Gmail. A trigger fires from one place; an action lands in another.
Close triggers
Gmail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Modify email labels
Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Create label
Creates a new label with a unique name in the specified user's gmail account.
Delete Draft
Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.
Delete message
Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.
Fetch emails
Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.
Fetch message by message ID
Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.
Fetch Message by Thread ID
Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.
Connect any two apps with Notis in the middle.
Close and Gmail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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