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Turn new ClickUp tasks into Delighted surveys

Capture feedback while the customer context is still fresh.

Trigger

Task Created

Triggers when a new task is created in the configured Workspace.

Action

Create or Update Person

Tool to create or update a person and schedule a survey email. Use when you need to add a new person to Delighted, update existing person details, or schedule a survey with custom properties for segmentation.

Why this helps

Customer survey follow-up gets forgotten when it lives in a separate tool.

  • Starts feedback outreach from one operational event
  • Keeps contact details and survey timing in Delighted
  • Reduces manual follow-up work

Setup

Build it in a few focused steps.

  • 1Connect ClickUp and Delighted in Notis once.
  • 2Create an automation in Automations or by telling Notis what to do.
  • 3Describe that qualifying new ClickUp tasks should create or update the person and schedule a survey.
  • 4Pick ClickUp Task Created as the trigger.
  • 5Choose a report channel, test with one real task, and review the run report.

Questions about this workflow

Can Notis decide which tasks qualify?

Yes. Tell Notis the task context or criteria in the instruction, and it can use the event details available from ClickUp.

What happens if the person already exists?

Delighted's Create or Update Person action updates the existing record and schedules the survey.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Clickup to Delighted. A trigger fires from one place; an action lands in another.

Clickup triggers

Delighted actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add Person to Autopilot Email

Tool to add a person to Autopilot or update their properties for email-based surveys. Use when you need to enroll a person in scheduled email surveys or update their custom properties.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add Person to Autopilot SMS

Tool to add a person to Autopilot or update their properties for SMS-based surveys. Use when you need to schedule automated survey delivery via SMS.

ActionInstant

Folder Created

Triggers when a new Folder is created.

TriggerInstant

Create or Update Person

Tool to create or update a person and schedule a survey email. Use when you need to add a new person to Delighted, update existing person details, or schedule a survey with custom properties for segmentation.

ActionInstant

Folder Deleted

Triggers when a Folder is deleted.

TriggerInstant

Delete Pending Survey Requests

Tool to remove all pending (scheduled but not yet sent) survey requests for a person. Use when you need to cancel all future surveys for a specific email address.

ActionInstant

Folder Updated

Triggers when a Folder is updated (renamed, content edited, etc.).

TriggerInstant

Delete Person

Tool to remove a person and all associated data from Delighted. Use when you need to permanently delete a person's information. Deletion includes surveys, responses, properties, Autopilot membership, survey history, and unsubscribe/bounce status.

ActionInstant

List Created

Triggers when a new List is created.

TriggerInstant

Get Autopilot Email Configuration

Tool to retrieve the current Autopilot configuration for email distribution. Returns configuration details including whether Autopilot is active, survey frequency, and timestamps.

ActionInstant

List Deleted

Triggers when a List is deleted.

TriggerInstant

Get Autopilot SMS Configuration

Tool to retrieve the current Autopilot configuration for SMS distribution. Use when you need to check whether Autopilot is enabled, review survey frequency settings, or examine configuration timestamps for SMS surveys.

ActionInstant

List Updated

Triggers when a List is updated (renamed, content edited, etc.).

TriggerInstant

List Autopilot SMS Memberships

Tool to retrieve all Autopilot memberships for SMS distribution platform. Use when you need to list people enrolled in Autopilot SMS or filter by specific person details.

ActionInstant

Connect any two apps with Notis in the middle.

Clickup and Delighted, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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