Send a Customer.io message from an approved ClickUp comment
Move customer-ready updates from team discussion to delivery.
Trigger
Task Comment Posted
Triggers when a comment is added to a task. `changes[]` carries one `CommentChange` entry whose `comment` field is the typed `ClickupComment` object (id, text, user, reactions, etc.).
Action
Trigger Broadcast
Tool to manually trigger a broadcast. use when you need to override the default audience and provide personalization data after confirming the broadcast id.
Why this helps
Important customer messaging stays buried in task comments.
- Surface customer-ready updates
- Avoid retyping approved copy
- Keep the source discussion attached
Setup
Build it in a few focused steps.
- 1Connect ClickUp and Customer.io in Notis once.
- 2Create an automation and name it.
- 3Tell Notis to trigger the chosen broadcast when a comment is explicitly customer-ready.
- 4Pick Task Comment Posted and select a report channel.
- 5Test with one real approved comment.
Questions about this workflow
Will every comment send a message?
No. State the approval cue or decision rule in your instruction.
Can the comment text personalize the broadcast?
Yes, when the comment payload includes the text.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Clickup to Customerio. A trigger fires from one place; an action lands in another.
Clickup triggers
Customerio actions
Recurring trigger
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Get Trigger
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Get Triggers
Tool to retrieve a list of triggers for a specific broadcast. use after identifying broadcast id to inspect associated triggers.
Connect any two apps with Notis in the middle.
Clickup and Customerio, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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