Check customer history when ClickUp comments arrive
See the latest customer interactions before acting on a new team note.
Trigger
Task Comment Posted
Triggers when a comment is added to a task. `changes[]` carries one `CommentChange` entry whose `comment` field is the typed `ClickupComment` object (id, text, user, reactions, etc.).
Action
List Entries By Date
Tool to list notes, emails, and completed party tasks in descending order by entry date. use when you need the most recent entries first after authenticating.
Why this helps
Teams respond to task comments without checking recent emails or CRM notes.
- Adds customer context at the right moment
- Reduces duplicate outreach
- Improves response quality
Setup
Build it in a few focused steps.
- 1Connect ClickUp and Capsule CRM in Notis
- 2Create an automation that identifies the related party and retrieves recent entries
- 3Pick the ClickUp Task Comment Posted trigger
- 4Choose a report channel and test with one real comment
Questions about this workflow
How many entries should it retrieve?
Specify a time window or count in your instruction, such as the last 30 days or the five newest entries.
Can it summarize the entries?
Yes, ask Notis to return a short summary with open follow-ups and recent customer signals.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Clickup to Capsule crm. A trigger fires from one place; an action lands in another.
Clickup triggers
Capsule crm actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Capsule CRM Party
Tool to create a party in capsule crm. use when you have collected a person's or organisation's details and need to add a new record.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Party
Tool to fully delete a specific party (person or organisation) from capsule crm. use when you need to completely remove a party after confirming no active references remain.
Folder Created
Triggers when a new Folder is created.
List Deleted Opportunities
Tool to list opportunities deleted or restricted since a given date. use when you need to identify recently deleted or restricted opportunities.
Folder Deleted
Triggers when a Folder is deleted.
List deleted parties
Tool to retrieve parties deleted since a given date. use when you need to sync deletions.
Folder Updated
Triggers when a Folder is updated (renamed, content edited, etc.).
List Entries By Date
Tool to list notes, emails, and completed party tasks in descending order by entry date. use when you need the most recent entries first after authenticating.
List Created
Triggers when a new List is created.
List Organisation Employees
Tool to list employees linked to a specific organisation (party). use when you need to retrieve all employees under a given organisation.
List Deleted
Triggers when a List is deleted.
List Parties
Tool to list all parties (contacts) on the account. use when you need to fetch contacts with optional filters or embed additional related data.
List Updated
Triggers when a List is updated (renamed, content edited, etc.).
List Projects
Tool to list projects (cases) from capsule crm. use when you need a paginated or filtered view of projects.
Connect any two apps with Notis in the middle.
Clickup and Capsule crm, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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