Keep Agiled support context current
Updated customer details should change the support record before the team acts on stale information.
Trigger
Task Comment Updated
Triggers when an existing comment on a task is edited. `changes[]` carries one `CommentChange` entry whose `comment` field is the comment in its updated form.
Action
Create Ticket
Tool to create a new support ticket in agiled. use after gathering all required ticket details (subject, message, priority, user id).
Why this helps
Edited comments can contain the correction that prevents a wrong support response.
- Catches corrected customer information
- Highlights changed urgency or scope
- Reduces support decisions based on stale text
Setup
Build it in a few focused steps.
- 1Connect ClickUp and Agiled in Notis once.
- 2Create an automation named Edited comment review.
- 3Tell Notis to compare the updated comment context, identify material changes, and create an Agiled ticket or follow-up task when support action is required.
- 4Pick ClickUp Task Comment Updated as the trigger and choose a report channel.
- 5Test with an edited comment that changes the requested outcome.
Questions about this workflow
Can this update an existing ticket?
The available action is ticket creation, so instruct Notis to create a clearly linked follow-up ticket when a material change is found.
What counts as a material change?
Define changes such as customer impact, requested deliverable, deadline, or urgency in the automation instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Clickup to Agiled. A trigger fires from one place; an action lands in another.
Clickup triggers
Agiled actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Expense
Tool to create a new expense in agiled. use after gathering expense details and authenticating with your api key.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Project
Tool to create a new project in agiled. use when you have collected all project details and need to set up the project before assigning tasks. example: "create a new project named website redesign with start date 2023-09-01 and status in progress."
Folder Created
Triggers when a new Folder is created.
Create Task
Tool to create a new task in agiled. use when you have all task details and want to add it to your project board. example: "create a task titled 'draft specs' for project 45, assigned to user 7, priority normal, due date 2025-11-05."
Folder Deleted
Triggers when a Folder is deleted.
Create Ticket
Tool to create a new support ticket in agiled. use after gathering all required ticket details (subject, message, priority, user id).
Folder Updated
Triggers when a Folder is updated (renamed, content edited, etc.).
Get Contacts
Tool to retrieve a list of all contacts. use after configuring the api key to fetch contacts with optional pagination or search filters.
List Created
Triggers when a new List is created.
Get Currencies
Tool to list currencies. use when you need to fetch available currency options after authentication.
List Deleted
Triggers when a List is deleted.
Get Deals
Tool to retrieve a list of all deals. use after confirming your api key to list all deals for crm reporting.
List Updated
Triggers when a List is updated (renamed, content edited, etc.).
Get Employees
Tool to retrieve a list of all employees. use when you need up-to-date employee directory from agiled.
Connect any two apps with Notis in the middle.
Clickup and Agiled, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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