Move incidents forward when recovery checks pass
Use measured recovery evidence to advance the Jira incident workflow without waiting for a manual dashboard check.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Transition Issue
Transitions a jira issue to a different workflow state, with support for transition name lookup and user assignment by email.
Why this helps
Incident tickets can remain in the wrong workflow state after service metrics have recovered.
- Transition an existing incident based on stated checks.
- Keep the recovery condition explicit.
- Reduce manual status follow-up after recovery.
Setup
Build it in a few focused steps.
- 1Connect ClickHouse and Jira once in Notis.
- 2Create an automation in the portal or by describing it to Notis.
- 3In one instruction, define the recovery query, success criteria, target issue, and transition.
- 4Pick the webhook trigger and choose where run reports go.
- 5Test with one real recovery result and issue.
Questions about this workflow
Can it decide when an incident is resolved?
It applies the transition you specify when the supplied recovery criteria pass. Define the criteria and target transition explicitly.
What if Jira does not offer that transition?
The issue must have the requested transition available in its workflow.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link ClickHouse to Jira. A trigger fires from one place; an action lands in another.
ClickHouse triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
ClickHouse and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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