Turn Clay product feedback into Jira work
Make customer feedback easier to evaluate by giving each actionable theme a Jira issue with its supporting context.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Why this helps
Feedback and customer context can remain separated from product decisions when notes in Clay never reach Jira.
- Keep customer evidence close to product work.
- Create actionable issues from feedback that meets your criteria.
- Make themes easier to review without losing source context.
Setup
Build it in a few focused steps.
- 1Connect Clay and Jira once in Notis.
- 2Create an automation in Automations, New Automation, and give it a clear name.
- 3Tell Notis to create a Jira issue for each actionable feedback item in a webhook request, summarizing the customer need and preserving supplied evidence.
- 4Choose the webhook trigger and where run reports should go.
- 5Test with one real feedback item and review the Jira issue.
Questions about this workflow
Can Notis group similar feedback?
Yes, when the request includes enough context to identify a shared theme. Specify whether you want grouped themes or one issue per feedback item.
Does Clay need to contain customer identity?
Include only the customer details appropriate for the Jira issue and available in the supplied data.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Clay to Jira. A trigger fires from one place; an action lands in another.
Clay triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Clay and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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