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Notis

Retrieve refund details for an exam support case

Answer refund questions with the details from the matching Stripe refund record close at hand.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Retrieve a refund

Retrieves details for an existing stripe refund using its unique `refund id`.

Why this helps

Support replies are delayed when a refund status has to be checked separately from the exam support case.

  • Retrieve details for a specific Stripe refund.
  • Keep case context alongside the refund record in a run report.
  • Reduce manual status checks before replying.

Setup

Build it in a few focused steps.

  • 1Connect Classmarker and Stripe once in the Notis portal.
  • 2Create an automation to retrieve the refund using the refund ID included with a support case.
  • 3Choose a webhook trigger for the incoming case.
  • 4Select where run reports should go.
  • 5Test with one real case and verify the refund details before using them in a response.

Questions about this workflow

Can this look up a refund using an email address?

The action requires the unique refund ID. Include it in the incoming support case data.

Does this send a reply to the test taker?

No. It retrieves refund details for review; use your support process to send any response.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Classmarker to Stripe. A trigger fires from one place; an action lands in another.

Classmarker triggers

Stripe actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Cancel subscription

Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Confirm payment intent

Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.

ActionInstant

Create Customer

Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.

ActionInstant

Create an invoice

Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.

ActionInstant

Create payment intent

Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.

ActionInstant

Create a price

Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.

ActionInstant

Create product

Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.

ActionInstant

Create Refund

Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.

ActionInstant

Connect any two apps with Notis in the middle.

Classmarker and Stripe, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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