Investigate a Stripe charge from an incident handoff
Put the charge ID and issue context in a handoff, then get the charge details summarized in the same place your incident work is tracked.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Retrieve Charge Details
Retrieves full details for an existing stripe charge using its unique id.
Why this helps
Investigating a payment issue during a deployment incident can mean bouncing between logs, customer messages, and Stripe.
- Bring payment facts into an incident investigation quickly.
- Use the exact charge record as the investigation starting point.
- Surface missing IDs or unresolved questions in the run report.
Setup
Build it in a few focused steps.
- 1Connect CircleCI and Stripe once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a clear name.
- 3Describe which charge details to summarize and the incident questions to answer.
- 4Pick the Notis webhook trigger and choose where run reports should go.
- 5Test with one real charge ID and confirm the retrieved details answer the triage need.
Questions about this workflow
What does the webhook need?
It needs the Stripe charge ID and the issue context that helps Notis frame the summary.
Does retrieving a charge change its status?
No. This action retrieves details and does not modify the charge.
Can it find the charge using a customer email?
The retrieve charge action requires the charge ID. Supply that identifier in the handoff.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Circleci to Stripe. A trigger fires from one place; an action lands in another.
Circleci triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Circleci and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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