Review possible customer impact from a build failure
Separate what the build shows from what still needs checking.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Why this helps
Teams can lose time debating impact when a technical failure arrives without customer context.
- Put the technical result into a short review note.
- Identify customer impact details that are missing.
- Avoid unsupported claims about users or production.
Setup
Build it in a few focused steps.
- 1Connect CircleCI and Gmail once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it Failure Customer Impact Review Draft.
- 3Tell Notis to inspect the CircleCI failure identified by the request and draft an internal Gmail review note separating observed build facts from customer impact information supplied by you.
- 4Choose a webhook trigger, select where run reports should go, and test with one real example.
Questions about this workflow
Can CircleCI data establish customer impact?
Not necessarily. The draft should mark impact as unknown unless the request or accessible data provides evidence.
Does it send a customer email?
No. This workflow creates an internal review draft only.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Circleci to Gmail. A trigger fires from one place; an action lands in another.
Circleci triggers
Gmail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Modify email labels
Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Create label
Creates a new label with a unique name in the specified user's gmail account.
Delete Draft
Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.
Delete message
Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.
Fetch emails
Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.
Fetch message by message ID
Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.
Fetch Message by Thread ID
Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.
Connect any two apps with Notis in the middle.
Circleci and Gmail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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