Keep the right project contact with the media handoff
Share the person to contact alongside a Cincopa project update, so the next step has a clear owner.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send contacts
Send contacts whatsapp number. note: the message will be delivered to the recipient only if they have initiated a conversation first.
Why this helps
A media handoff can create extra back-and-forth when nobody knows whom to contact about the next step.
- Puts contact details beside the project context.
- Makes ownership and follow-up easier to find.
- Avoids retyping a relevant contact card into the conversation.
Setup
Build it in a few focused steps.
- 1Connect Cincopa and WhatsApp to Notis once.
- 2Create an automation in Notis and name it for project contact handoffs.
- 3Tell Notis which supplied contact to share and what Cincopa project context to include.
- 4Pick the Notis webhook trigger and choose where run reports go.
- 5Test with one real project contact and verify the WhatsApp contact card.
Questions about this workflow
Does Cincopa provide the contact automatically?
No Cincopa trigger or contact lookup event is listed. Supply the contact and project context in the webhook request.
Can this message initiate a new WhatsApp conversation?
The Send contacts action says delivery occurs only if the recipient has initiated a conversation first.
What contact information should I provide?
Provide the contact details needed for the intended handoff, along with the Cincopa project context.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Cincopa to Whatsapp. A trigger fires from one place; an action lands in another.
Cincopa triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Cincopa and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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