Process Stripe refunds from Chatfai requests
Resolve approved refund requests while the customer conversation is in context.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Why this helps
Refund requests get delayed when chat support and payments live in separate queues.
- Resolve requests faster
- Keep refund decisions traceable
- Support partial refunds
Setup
Build it in a few focused steps.
- 1Connect Chatfai and Stripe in Notis once.
- 2Create an automation for approved refund requests.
- 3Describe how Notis should verify the reference, amount, and authorization before creating the refund.
- 4Pick the webhook trigger and choose where reports go.
- 5Test with one known transaction and a safe partial amount.
Questions about this workflow
Can it refund only part of a charge?
Yes. Instruct Notis to create a partial refund when the approved amount is provided.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Chatfai to Stripe. A trigger fires from one place; an action lands in another.
Chatfai triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Chatfai and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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