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Refresh business profile context for Chatbotkit

Keep agent responses aligned with current business details.

Trigger

Recurring schedule

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

Action

Get business profile

Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.

Why this helps

Chatbot answers become inconsistent when profile information changes elsewhere.

  • Keep descriptions and links current
  • Support more accurate replies
  • Reduce stale context

Setup

Build it in a few focused steps.

  • 1Connect Chatbotkit and Whatsapp in Notis.
  • 2Create an automation called Business profile context.
  • 3Tell Notis to retrieve the WhatsApp business profile and summarize changes relevant to Chatbotkit response guidance.
  • 4Pick a recurring schedule and report channel.
  • 5Test with one connected WhatsApp business number.

Questions about this workflow

What profile data is returned?

It can include business description, address, website, and contact information.

Does this edit the profile?

No. It retrieves profile information for review or context.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Chatbotkit to Whatsapp. A trigger fires from one place; an action lands in another.

Chatbotkit triggers

Whatsapp actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create message template

Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Delete message template

Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.

ActionInstant

Get business profile

Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.

ActionInstant

Get media

Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.

ActionInstant

Get media info

Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.

ActionInstant

Get message templates

Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.

ActionInstant

Get phone number

Get details of a specific phone number associated with a whatsapp business account.

ActionInstant

Get phone numbers

Get all phone numbers associated with a whatsapp business account (waba).

ActionInstant

Connect any two apps with Notis in the middle.

Chatbotkit and Whatsapp, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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No card. Works with personal or business Whatsapp.