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Notis

Upload Chatbotkit requested assets to WhatsApp

Prepare files once so later WhatsApp sends are immediate.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Upload media

Upload media files (images, videos, audio, documents, stickers) to whatsapp servers. the uploaded media gets a media id that can be used in send media or other messaging actions. supported formats: - images: jpeg, png (max 5mb) - videos: mp4, 3gpp (max 16mb) - audio: aac, m4a, amr, mp3, ogg (max 16mb) - documents: pdf, doc, docx, ppt, pptx, xls, xlsx (max 100mb) - stickers: webp (max 500kb, 512x512 pixels)

Why this helps

Agents cannot reuse a file until someone manually uploads it first.

  • Prepare assets ahead of sending
  • Create reusable media IDs
  • Reduce manual portal work

Setup

Build it in a few focused steps.

  • 1Connect Chatbotkit and Whatsapp in Notis.
  • 2Create an automation named Asset upload.
  • 3Tell Notis to upload the supported file URL or payload from Chatbotkit and report the resulting WhatsApp media ID.
  • 4Choose a webhook trigger and report channel.
  • 5Test with one supported image, video, audio, document, or sticker.

Questions about this workflow

What file limits apply?

WhatsApp limits vary by type, including 5 MB for images and 16 MB for many video and audio files.

What happens after upload?

WhatsApp returns a media ID that can be used by later send actions.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Chatbotkit to Whatsapp. A trigger fires from one place; an action lands in another.

Chatbotkit triggers

Whatsapp actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create message template

Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Delete message template

Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.

ActionInstant

Get business profile

Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.

ActionInstant

Get media

Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.

ActionInstant

Get media info

Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.

ActionInstant

Get message templates

Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.

ActionInstant

Get phone number

Get details of a specific phone number associated with a whatsapp business account.

ActionInstant

Get phone numbers

Get all phone numbers associated with a whatsapp business account (waba).

ActionInstant

Connect any two apps with Notis in the middle.

Chatbotkit and Whatsapp, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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