Apply chatbot approved plan changes in Stripe
Move a confirmed upgrade or downgrade from conversation to subscription billing.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Update Subscription
Updates an existing, non-canceled stripe subscription by its id, ensuring all referenced entity ids (e.g., prices, coupons) are valid and automatic tax liability is correctly specified if enabled.
Why this helps
Plan changes create billing errors when support decisions are not applied promptly.
- Apply changes faster
- Reduce billing discrepancies
- Keep approval context attached
Setup
Build it in a few focused steps.
- 1Connect Chatbotkit and Stripe in Notis once.
- 2Create an automation describing the approval and subscription update rules.
- 3Choose a webhook trigger for confirmed plan changes.
- 4Select a report channel and test with one approved change.
Questions about this workflow
Can the workflow update canceled subscriptions?
Stripe requires the subscription to be non-canceled for this update action.
Can it change pricing?
Yes. Supply valid referenced price ids and the desired subscription changes.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Chatbotkit to Stripe. A trigger fires from one place; an action lands in another.
Chatbotkit triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Chatbotkit and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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