Apply chatbot approved payment corrections
Resolve a verified payment detail issue while the customer request is still active.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Update Payment Intent
Updates a stripe paymentintent with new values for specified parameters; note that if `currency` is updated, `amount` might also be required, and certain updates (e.g., to `payment method`) can necessitate re-confirmation by the customer.
Why this helps
Payment corrections linger when support decisions require manual transfer to billing operations.
- Resolve billing issues faster
- Reduce repeated support work
- Keep correction approvals traceable
Setup
Build it in a few focused steps.
- 1Connect Chatbotkit and Stripe in Notis once.
- 2Create an automation describing verification and permitted payment intent changes.
- 3Choose a webhook trigger for approved correction requests.
- 4Select a report channel and test with one safe payment intent.
Questions about this workflow
Can currency changes require a new amount?
Yes. Stripe may require the amount when currency is updated.
Can every payment method be changed?
Some payment method changes require the customer to re-confirm the payment.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Chatbotkit to Stripe. A trigger fires from one place; an action lands in another.
Chatbotkit triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Chatbotkit and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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