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Notis

Update Stripe customers from chatbot requests

Keep customer records current when a verified conversation supplies new details.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Update Customer

Updates an existing stripe customer, identified by customer id, with only the provided details; unspecified fields remain unchanged.

Why this helps

Customer changes get lost when support records and billing profiles are maintained separately.

  • Keep billing records accurate
  • Reduce repeated profile edits
  • Create a clear update trail

Setup

Build it in a few focused steps.

  • 1Connect Chatbotkit and Stripe in Notis once.
  • 2Create an automation describing verification and the permitted customer update.
  • 3Choose a webhook trigger for approved requests.
  • 4Select a report channel and test with one verified change.

Questions about this workflow

Are unspecified fields changed?

No. Stripe updates only the fields included in the request.

Can this handle sensitive changes?

Include your verification rule and route uncertain requests for human review.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Chatbotkit to Stripe. A trigger fires from one place; an action lands in another.

Chatbotkit triggers

Stripe actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Cancel subscription

Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Confirm payment intent

Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.

ActionInstant

Create Customer

Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.

ActionInstant

Create an invoice

Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.

ActionInstant

Create payment intent

Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.

ActionInstant

Create a price

Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.

ActionInstant

Create product

Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.

ActionInstant

Create Refund

Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.

ActionInstant

Connect any two apps with Notis in the middle.

Chatbotkit and Stripe, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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