Link related invoice issues
Keep customer history connected when a new invoice problem appears.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Link Issues
Links two jira issues using a specified link type with optional comment.
Why this helps
Related invoice and account issues become isolated, so teams miss useful context.
- Preserve account history
- Improve issue navigation
- Reduce duplicate investigation
Setup
Build it in a few focused steps.
- 1Connect Chaser and Jira once in Notis.
- 2Create an automation named Link invoice issues.
- 3Tell Notis to find the new invoice issue and related customer issue, then link them with a short explanation.
- 4Choose a webhook trigger and select a report channel.
- 5Test with one escalation tied to an existing account.
Questions about this workflow
Which link type should be used?
Tell Notis the relationship you want, or ask it to inspect Jira's available link types and report if none fits.
What if no related issue exists?
Notis can report that no match was found and leave the new issue unchanged.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Chaser to Jira. A trigger fires from one place; an action lands in another.
Chaser triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Chaser and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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