Reply in context when ChartMogul flags customer risk
Keep the conversation connected to the subscription signal that triggered it.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send reply
Send a reply to a specific message in a whatsapp conversation. this creates a contextual reply that shows which message you're responding to. note: the reply will be delivered to the recipient only if they have texted first.
Why this helps
Teams lose context when analytics alerts and customer conversations live in separate places.
- Preserve the original conversation context
- Explain the relevant account signal clearly
- Speed up human review and response
Setup
Build it in a few focused steps.
- 1Connect ChartMogul and Whatsapp in the Notis portal.
- 2Create an automation that drafts a concise reply from the risk payload and identifies the target message.
- 3Choose the notis_webhook trigger and send the ChartMogul event.
- 4Choose the run report channel and test with one existing WhatsApp conversation.
Questions about this workflow
What is needed to reply to a message?
The webhook or instruction must provide the WhatsApp conversation and specific message reference available to the action.
Can the reply require approval?
Include an approval instruction so the message is staged for review before sending.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link ChartMogul to Whatsapp. A trigger fires from one place; an action lands in another.
ChartMogul triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
ChartMogul and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Whatsapp.