Look up Stripe customer details for a ChartMogul case
Give every customer case the billing context needed for a faster response.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Retrieve customer
Retrieves detailed information for an existing stripe customer using their unique customer id.
Why this helps
Support and retention work stalls while someone searches for the right Stripe customer record.
- Speed up case triage
- Reduce account lookup errors
- Give teams useful billing context
Setup
Build it in a few focused steps.
- 1Connect ChartMogul and Stripe once in the Notis portal.
- 2Create an automation describing the case enrichment you need.
- 3Choose a webhook trigger for incoming cases.
- 4Select a report channel for the enriched result.
- 5Test with one real customer case.
Questions about this workflow
What identifier should the case include?
Include the Stripe customer id for the most reliable lookup.
Does this change customer data?
No. It retrieves the existing Stripe customer record.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link ChartMogul to Stripe. A trigger fires from one place; an action lands in another.
ChartMogul triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
ChartMogul and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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