Move Jira churn work to the right status
Keep retention work moving as customer signals change.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Transition Issue
Transitions a jira issue to a different workflow state, with support for transition name lookup and user assignment by email.
Why this helps
Jira status becomes stale while the account situation evolves in ChartMogul.
- Keeps workflow state aligned with customer reality
- Makes queues easier to scan
- Reduces manual status maintenance
Setup
Build it in a few focused steps.
- 1Connect ChartMogul and Jira once in Notis.
- 2Create an automation that transitions the matching Jira issue when the webhook condition changes.
- 3Choose the Notis webhook trigger.
- 4Select the run report channel.
- 5Test with one real status change.
Questions about this workflow
Can transition names vary by Jira project?
Yes. State the transition name or rule for the project in the prompt.
What if the transition is unavailable?
Notis can report the issue and leave it unchanged.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link ChartMogul to Jira. A trigger fires from one place; an action lands in another.
ChartMogul triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
ChartMogul and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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