Update Jira tickets from Chartly KPI charts
Keep planning and operations tickets aligned with the newest KPI evidence.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Edit Issue
Updates an existing jira issue with field values and operations. supports direct field parameters (summary, description, assignee, priority, etc.) that are merged with the fields parameter. direct parameters take precedence.
Why this helps
Tickets become stale while the underlying KPI chart keeps changing.
- Reduce stale ticket context
- Keep decisions traceable
- Avoid manual description edits
Setup
Build it in a few focused steps.
- 1Connect Chartly and Jira in Notis once.
- 2Create the automation and describe which ticket details should be refreshed.
- 3Choose the Notis webhook trigger.
- 4Pick a channel for run reports.
- 5Test using one KPI chart payload and Jira key.
Questions about this workflow
Can the workflow preserve existing Jira fields?
Yes. Instruct Notis to update only the specified summary or description content.
What if the chart does not include enough context?
Supply the missing baseline or interpretation in the webhook payload.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Chartly to Jira. A trigger fires from one place; an action lands in another.
Chartly triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Chartly and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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