Reconcile Stripe refunds with Charla exports
Make sure every refund conversation has a clear payment outcome and next step.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
List Refunds
Lists stripe refunds, sorted by creation date descending (newest first), with optional filtering by charge or payment intent and pagination support.
Why this helps
Refunds can complete in Stripe while support follow-up remains undocumented or incomplete.
- Catch unresolved refund cases
- Create a dependable review cadence
- Reduce customer uncertainty
Setup
Build it in a few focused steps.
- 1Connect Charla and Stripe once in the Notis portal.
- 2Create an automation named for Charla refund reconciliation.
- 3Tell Notis to compare recent Stripe refunds with the latest Charla conversation export and list unmatched or unresolved cases.
- 4Choose a recurring Notis schedule as the trigger and select a run report channel.
- 5Run one test over a recent refund period.
Questions about this workflow
What counts as unresolved?
Ask Notis to flag missing conversation references, unclear statuses, or cases without a documented next step.
Can I change the review window?
Yes. State the desired period in the automation instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Charla to Stripe. A trigger fires from one place; an action lands in another.
Charla triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Charla and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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