Review payment intent exceptions from Charla
Find payment attempts that need a human decision before customers contact you again.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
List payment intents
Retrieves a list of stripe paymentintents, optionally filtered and paginated using paymentintent ids as cursors.
Why this helps
Failed or incomplete payment attempts hide among normal transactions until a customer follows up.
- Prioritize payment follow-up
- Reduce avoidable repeat contacts
- Give finance a focused exception queue
Setup
Build it in a few focused steps.
- 1Connect Charla and Stripe once in the Notis portal.
- 2Create an automation named for Charla payment intent exceptions.
- 3Tell Notis to list recent payment intents referenced by Charla exports that are incomplete, failed, or otherwise need follow-up.
- 4Choose a recurring Notis schedule as the trigger and select a run report channel.
- 5Run one test using a recent export and review the exception criteria.
Questions about this workflow
Which statuses can be flagged?
Specify the statuses your team considers actionable, such as failed, canceled, or requiring action.
Does it change payment intents?
No. It creates a review report only.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Charla to Stripe. A trigger fires from one place; an action lands in another.
Charla triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Charla and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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